Frequently Asked Questions

Yes, but only custom cut lighting. We are here if you old "light guy" vanishes.  We do not however install lighting out of a box from a retail store. 

Yes,  once we install the lighting package, you own the equipment.  We provide off season storage to make it as hassle free for you as possible. 

Our service includes custom design, installation, maintenance, removal and storage.

If a light goes out just give us a call or send an email and we will be out within 3 business days to replace it at no additional charge.  In most cases  it will be much sooner than that.

We will contact you with our earliest available appointment and work out the details for your installation.  Any remaining balance will be due upon completion of the installation.

We plan to have all lights down by the third week of January.  This is subject to change due to weather or other uncontrollable circumstances.  We will begin taking them down after the first of the year.  We plan our take down schedule according to your location in order to make the process as efficient as possible.  If you have a specific request as to when you would like to have them removed just let us know and we will do our best to accommodate your request.  

Your pricing will be reduced to labor only in subsequent years.  Generally speaking, a reduction of approximately 30% should be expected.

While we are not the most expensive installer, we understand that there may be someone who will do it for less than us.  We have been in business for over 7 years and we have always made our customers the highest priority.  We have seen many installers that put the lights up and never come back because the sold you the lights and have already been paid in full.  We also do not cut corners and have highly trained staff.  Safety of our workers and your home are our main priority.  Installing Christmas lights is a dangerous task and should only be done by trained and insured professionals.  

We accept credit or debit card payments.  We will email you an invoice after your installation. We can accept cash or a check with advanced notice though.

No, there is no long term commitment.  While we hope that you will continue to use our service in future years we do not require any commitment beyond the current season.  We will reach out to you in October every year to schedule your holiday light installation.

Prior to your appointment you should make sure that your outside outlets have power and are accessible to us.  In most cases we will not need access to your back yard but if you have a lock on your gate we would ask that you unlock it.  Please also ensure there are no cars in the driveway or directly in front of the home on your installation day.  Also, please make sure that any trees or shrubs are trimmed back at least 2-3 feet from the house to prevent the branches from pulling the lights down.  We can trim your shrubs or trees back if needed for an additional charge.